Verifying Your hi999 Account
Account verification at hi999 is the step that protects your balance and makes sure withdrawals go to the right person. We ask for a copy of your national ID or passport, and sometimes a photo of you holding it. This is a one-time process — once your account is verified, day-to-day deposits and withdrawals run without repeating it. Submit your documents through
the verification section in your account settings and our team reviews them. If something is unclear we will reach out through your registered contact. A verified account also means fewer holds on withdrawal requests, so it is worth completing early rather than waiting until you need to cash out.
- Go to account settings — Find the verification section inside your hi999 account and tap to start the document upload process.
- Upload your ID — Submit a clear photo of your national ID or passport — both sides if requested, with all details visible.
- Add a selfie if needed — Some accounts require a selfie holding your ID so we can confirm the document belongs to you.
- Wait for review — Our team checks the submission and updates your account status — we contact you if any document needs to be resubmitted.